Privacy and Security Policy of the Marie‑Vincent Website

Latest version: March 2026

Current version: March 2026

Marie‑Vincent is an organization that supports children and adolescents who are victims of sexual violence by offering, under one roof and in collaboration with our partners, the services they need. We also assist children displaying problematic sexual behaviours and, in addition to this clinical support, we develop innovative and diverse sexual violence prevention initiatives as well as training programs that reach thousands of professionals working with youth every year.

As part of our mission, service delivery, events, training activities, communications, fundraising initiatives and various solicitations, we collect, use and disclose personal information in an ethical and rigorous manner.

Marie‑Vincent is committed to protecting your personal information in accordance with its practices and the requirements set out in applicable laws. To that end, Marie‑Vincent has adopted this Privacy and Website Security Policy (the “Policy”). This Policy sets out Marie‑Vincent’s practices regarding the collection, use and disclosure of your personal information via our website and applies to the situations described in Section 2. It does not apply to personal information obtained and processed in connection with our clinical services to minor children. These services involve support from our team and require the reading and completion of multiple consent forms by the person responsible for the child, in accordance with applicable laws.

For ease of reading, we refer to ourselves as “Marie‑Vincent” or simply “we.” By providing personal information after having had the opportunity to review this Policy, you consent to your personal information being processed in accordance with it.

In addition to this Policy, Marie‑Vincent has also adopted an internal policy governing the management of personal information. Its purpose is to set out the principles governing the protection of personal information in the course of our activities and operations. It contains guidelines regarding the handling of personal information throughout its lifecycle as well as the roles and responsibilities of the person responsible for the protection of personal information and those of staff members. Appendix A provides a summary of this policy.

How to Contact our PrivacyOfficer?

For any questions regarding this Policy or our management of your personal information, you may contact our Privacy Officer:

By email:

By mail:

vieprivee@marie-vincent.org

To the attention of our Privacy Officer:

4 100, rue Molson, 3rd Floor
Montreal (Quebec) H1Y 3N1

How Do We Use Your Personal Information?

The way we process your personal information depends on the nature of your interaction with us through our website. Below is a description of how Marie‑Vincent collects and uses your personal information, with the understanding that we may also process your personal information as permitted by applicable law or otherwise with your consent.

When you browse our website, we process your personal information in the ways described in Sections 2.1 to 2.8:

2.1 When you subscribe to our newsletter

2.2 When you contact us through our contact forms or application forms

2.3 When you make a donation

2.4 When you register for an event (philanthropic, training or prevention)

2.5 When you submit an application for employment or to become a volunteer

2.6 When you purchase promotional items

2.7 When you submit a complaint using the designated form

2.8 Other purposes of use

When you browse our website for any other reason, please refer to Appendix B of this Policy, which addresses our use of cookies. The use of cookies may involve the processing of your personal information.

2.1 When you subscribe to our newsletter

*How do we collect your personal information?*
	We collect your personal information directly from you when you subscribe to our newsletter.
*What categories of personal information do we collect and for what purposes do we use it?*
	Categories of personal information collected	Purposes of use
	User category (parent, professional, donor, volunteer, other)	Used to tailor the content of our newsletters according to the category of users subscribed.
	Email address	Confirm your identity and send you our newsletter when you have consented to receive it (you may unsubscribe at any time by clicking the unsubscribe link).
*Who has access to your personal information?*
	Marie‑Vincent employees whose duties require it may have access to all or part of your personal information. Service providers, platforms, and technologies that are integrated or otherwise necessary for the operation of our website and our newsletter distribution list. Your personal information may also be accessible to other users if you authorize it.

2.2 When you contact us using our contact forms

*How do we collect your personal information?*
	We collect your personal information directly from you when you complete our contact forms on our website.
*What categories of personal information do we collect and for what purposes do we use it?*
	Categories of personal information collected	Purposes of use
	Identification information: first name, last name, email address, telephone number (only if you wish to be contacted by phone).	Confirm your identity and allow Marie‑Vincent employees to contact you regarding a general inquiry or an employment request.
	Message content (if personal information is provided). Important: Please do not include any personal information that is not necessary for the content of your message.	Identify your needs to respond to your request.
*Who has access to your personal information?*
	Marie‑Vincent employees whose duties require it may have access to all or part of your personal information. Service providers, platforms and integrated or otherwise necessary technologies for the operation of our website. Your personal information may also be accessible to other users if you authorize it.

2.3 When you make a donation

*How do we collect your personal information?*
	We collect your personal information directly from you when you complete our online donation forms.
*What categories of personal information do we collect and for what purposes do we use it?*
	Categories of personal information collected	Purposes of use
	Identification information: first name, last name, mailing address, billing address, email address, type and amount of donation.	Confirm your identity, manage and administer the donation, (including confirming the transaction), renew your donation, issue tax receipts, and send our newsletter.
	Salutation (optional)	Confirm the preferred form of greeting.
	Home, mobile, or work telephone number (optional).	Contact you if you require our support.
	Credit card information	Process the payment of your donation. The information is processed directly by our service provider and the Foundation does not have access to these details.
	Billing address (if different from the mailing address)	Process the payment for your donation.
	Comment (optional) Important: Please do not include any personal information that is not necessary in the context of your comment.	Review any relevant comments.
	Mentions in the context of our communications: When you complete the donation form, you have the option to select “I agree to have my donation acknowledged as part of the Foundation’s communication campaigns.” When you choose this option, your personal information may be used as part of our acknowledge program, such as, for example, sending you a thank‑you card, mentioning it in our activity report, or mentioning it on our social media platforms. You may withdraw your consent for the above purposes at any time by writing to vieprivee@marie-vincent.org.  In the case of a donation in shares or a donation in memoriam, you may be asked to provide additional information in order to comply with the specific requirements of these situations.
*Who has access to your personal information?*
	Marie-Vincent employees to provide technical support when completing the online form, to process your donation, and to follow up for tax purposes. It is important to note that when you make an online donation, Marie-Vincent employees do not have access to your banking information. Service providers, platforms (particularly donation management platforms), and technologies that are integrated or otherwise necessary for the operation of our website, our newsletter service, and our online payment services operated by third parties. Your personal information may also be accessible to users other than those mentioned above, if you authorize it.

2.4 When you register for an event

*How do we collect your personal information?*
	We collect personal information directly from you through our website or third‑party platform when you register for philanthropic, training or prevention events.
*What categories of personal information do we collect and for what purposes do we use it?*
	Categories of personal information collected	Purposes of use
	Identification information: title, first name, last name, email address, telephone number, type of donor, mailing address, billing address, job title and organization, dietary restrictions, and other relevant details.	Confirm your identity, manage your registration, and allow Marie-Vincent employees to contact you regarding Marie-Vincent events and activities, send you a survey or thank-you card, or send you our newsletter.
	Payment information	Process your donation payment. In the case of credit card payments, this information is processed directly by our service provider and Marie-Vincent does not have access to it.
	Billing address	To process the event registration fees.
	Optional information: We ask that you only include the personal identification information necessary to identify you and follow up with you. As part of your participation in our event, the Marie-Vincent Foundation must collect, use, disclose, and process your personal information to confirm your identity, verify the accuracy of your personal information, update it, manage and organize the fundraising activity, ensure compliance with your dietary restrictions or other specific needs that may be required, communicate with you about the event and our activities, send you a receipt for tax purposes, and meet our legal and regulatory requirements, including for external or internal control and verification purposes. Other uses When you fill out the event form, you have the option to make a donation. If you select the option “I agree to have my donation mentioned in the Foundation’s communication campaigns,” your personal information may be used as part of the recognition plan, for example, by sending a thank-you card, mentioning it in our activity report, or mentioning it on our social media. You may withdraw your consent for the above purposes at any time by writing to vieprivee@marie-vincent.org.
*Who has access to your personal information?*
	At Marie-Vincent, our employees, whose duties require it, will have access to all or part of your personal information. Service providers, platforms (particularly donation management platforms), and technologies that are integrated or otherwise necessary for the operation of our website, our newsletter service, and our online payment services operated by third parties. Your personal information may also be accessible to users other than those mentioned above, if you authorize it.

2.5 When you apply for a job or volunteer position

*How do we collect your personal information?*
	We collect your personal information when you submit your application for a job or to become a volunteer by filling out the form on our website or by sending us your application by email. We may also collect applications from third parties, for example via recruitment platforms.
*What categories of personal information do we collect and for what purposes do we use it?*
	Categories of personal information collected	Purposes of use
	First name, last name, email, phone number (optional), the position you are applying for, and any personal information contained in your resume, cover letter or other documents.	Communicate with you, evaluate your job application, to manage any follow-up related to your application.
*Who has access to your personal information?*
	We restrict access to your personal information to Marie-Vincent employees who need such access as part of the recruitment process (human resources, internal team members related to the position to be filled, technical and administrative support). We use service providers who provide software and cloud services to collect, store, and process your personal information on our behalf. We may share your personal information with a criminal background check service provider.

2.6 When you purchase promotional items

*How do we collect your personal information?*
	We collect personal information directly from you when you place an order through our website.
*What categories of personal information do we collect and for what purposes do we use it?*
	Categories of personal information collected	Purposes of use
	Identification information: first name, last name, mailing address, email, billing address and phone number.	Confirm your identity and allow Marie-Vincent employee to contact you, or to send you our newsletter.
	Payment information	Process your payment. In the case of credit card payments, this information is processed directly by our service provider and Marie-Vincent does not have access to it.
	Information about your order	Process your order and manage our goods and services, as well as customer service.
	Other uses When you purchase a promotional item, you have the option of making a donation and selecting the option “I agree to have my donation mentioned in the Foundation’s communications campaigns.” your personal information may be used as part of the recognition plan, for example, by sending a thank-you card, mentioning it in our activity report, or mentioning it on our social media. You may withdraw your consent for the above purposes at any time by writing to vieprivee@marie-vincent.org.
*Who has access to your personal information?*
	Marie-Vincent employees whose duties require it will have access to all or part of your personal information. Service providers, platforms (particularly donation management platforms), and technologies that are integrated or otherwise necessary for the operation of our website, our newsletter service, and our online payment services operated by third parties. Your personal information may also be accessible to users other than those mentioned above, if you authorize it.

2.7 When you submit a complaint

*How do we collect your personal information?*
	We collect personal information directly from you when you submit a complaint regarding our services.
*What categories of personal information do we collect and for what purposes do we use it?*
	Categories of personal information collected	Purposes of use
	Identification information of the person concerned by the complaint: Last name, first name, date of birth (if the child is a minor), language spoken, mailing address, telephone number, email address, Marie-Vincent file number, if applicable.	Confirm the identity of the person concerned by the complaint.
	Identifying information about the complainant: relationship to the person concerned by the complaint, last name, first name, language spoken, postal address, email address, telephone number.	Confirm your identity and allow Marie-Vincent employees to contact you to follow up on your complaint.
	Description of the complaint	Understand the context of your complaint.
	Your expectations regarding the complaint. Important: Please do not include any personal information that is not necessary to the content of your complaint.	Understand your expectations to take the appropriate measures to respond to your complaint.
*Who has access to your personal information?*
	Marie-Vincent employees whose duties require it will have access to all or part of your personal information relating to your complaint.

2.8 Other purposes

We may also process your personal information to confirm your identity, verify and update the accuracy of your personal information, comply with legal obligations, and ensure the security of our communications and systems in order to prevent and detect security threats.

Children underthe age of14

We do not knowingly collect personal information from children under 14 years of age. If you are under 14, please do not provide personal information without the express consent of a parent or legal guardian. If you are a parent or a guardian and you become aware that your child has provided us with personal information through our website, please contact us. If we learn that we have collected personal information from minors without verifying parental consent, we will take steps to delete that information from our servers.

Which identification, profiling and location technologiesdo we use?

We use Google Analytics to improve your experience on our website. Google Analytics provides reports allowing us to obtain approximate location information (country and city) and analyze site usage through cookies. When browsing our website, you may enable the cookies identified as being used for identification, electronic profiling, or geolocation in the cookie banner on our website. For more information, we invite you to consult our cookie policy in Appendix B of this Policy.

Where do we store personal information,and is it transferred outside Québec?

Your personal information is primarily stored electronically on secure servers or cloud platforms, including, Marie‑Vincent’s servers, cloud‑based service provider platforms, and servers of third parties with whom we do business. When using these platforms, your personal information may be transferred and hosted outside Québec by these providers, including elsewhere in Canada and in the United States. Certain information is held in paper format in secure filing cabinets at our offices.

If we determine that disclosing your personal information outside Québec is necessary to support our operations, we assess whether your personal information will benefit from adequate protection upon disclosure. We will only disclose your personal information if we believe it receives adequate protection. Such disclosure will also be governed by an appropriate contractual agreement.

In addition to sharing personal information with partners or service providers for the purpose of performing service agreements that fall within the purposes of this Policy, we may disclose your personal information in the following situations: (1) to comply with applicable law, regulation, court order, or any other legal process; (2) to enforce agreements you have entered into with us, including this Policy; or (3) to respond to complaints alleging that your use of the service infringes on the rights of a third party.

Security measuresand inherent risks

We implement appropriate physical, technical and administrative safeguards to protect personal information. However, given inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or guarantee the security of the personal information you transmit to us, and you do so at your own risk.

If you have reason to believe that personal information has been compromised, please contact our Privacy Officer using the contact details provided in Section 1 of this Policy.

What are your rightsregarding your personal information?

Under applicable law, you have several rights regarding your personal information, including:

7.1 Access to your personal information

You may ask us whether we hold personal information about you and, if so, you may request access to that personal information.

7.2 Rectification of inaccurate or incomplete personal information

You may ask us to correct any incomplete or inaccurate personal information that we hold about you.

7.3 Withdrawal of consent

In certain cases, you may withdraw your consent to the disclosure or use of the personal information we hold about you. However, you understand that in such cases, we will no longer be able to process your requests as described in Sections 2.1 to 2.8.

7.4 Data portability

You may request that your personal information be provided to you or transferred to another organization in a structured, commonly used technological format, provided that your personal information is computerized and that no serious practical difficulties prevent such a transfer.

How can you exerciseyour rights

To exercise any of these rights, please contact our Privacy Officer using the contact details provided in Section 1 of this Policy.

How to file a complaint about our handling of your personal information?

Marie‑Vincent takes requests, complaints and comments regarding the way we handle personal information very seriously. We encourage you to contact our Privacy Officer to submit any complaints or comments regarding our personal information practices.

Your complaint will be reviewed by our Privacy Officer, who will determine whether the handling of your personal information complies with our personal information governance policy as well as with any applicable law.

You may also file a complaint with the Commission d’accès à l’information du Québec using the form available on the Commission’s website. However, we encourage you to contact our Privacy Officer first.

External websites or services

This Policy does not apply to third‑party websites or services accessible through links on our website. If you follow such links, those third‑party sites or services will likely have their own privacy policies that you should review before submitting any personal information.

How do we updatethis Policy?

This Policy may be updated from time to time to ensure clarity and transparency. Any updates will be published on the Marie‑Vincent website along with the date of the latest revision. Changes will take effect on the date indicated.